Transcripts

TicketByte auto-generates a styled HTML transcript when a ticket closes. The file is posted to your transcript channel.

Enabling transcripts

Dashboard → General → Save Transcripts, then set a channel in Dashboard → Channels → Transcript Channel, or:

/ticketlog transcript #transcripts

What's in the transcript

• Ticket number, type, server, opener, open/close timestamps, duration, close reason, priority, tags
• Every message with author, timestamp, and attachment links
• Staff notes (from /note) highlighted in yellow
• Fully self-contained HTML — works offline, no external resources

Transcript log embed

Each transcript is posted to your transcript channel as an embed showing: ticket number, type, opener tag, who closed it, message count, and duration.