/ticket
/ticketEveryoneSlashPrefix10s cooldownOpens a new private ticket channel. If ticket types are configured a dropdown appears first. You can provide an optional reason shown in the welcome embed.
/ticket [reason] | !ticket [reason]
Options
| Option | Type | Required | Description |
|---|---|---|---|
| reason | String (max 500) | No | Why you are opening the ticket |
Examples
/ticket
/ticket I need help with my purchase
!ticket Can't access my accountError cases
| Error | Cause |
|---|---|
| "The ticket system has not been configured" | No ticket category set — admin needs to run /setup |
| "You are blacklisted" | Your user ID or a role you have is in the blacklist |
| "You already have N open ticket(s)" | You've hit the max-tickets-per-user limit |