/config
/configAdminSlashPrefix5s cooldownView or update an individual server setting without running the full /setup wizard.
/config <setting> [value] | !config <setting> [value]
| Setting | Values | Description |
|---|---|---|
| prefix | Any string | Change the command prefix for this server |
| welcome | Text | Change the ticket welcome message |
| close-message | Text | Change the ticket close DM message |
| dm | on / off | Toggle DM on close |
| transcripts | on / off | Toggle transcript generation |
| claim | on / off | Toggle claim mode |
| max-tickets | 1–10 | Max open tickets per user |
Message placeholders
| Placeholder | Replaced with |
|---|---|
| {user} | Mention of the ticket opener |
| {username} | Opener's username (no mention) |
| {staff} | Staff member who claimed/closed |
| {ticket} | Ticket number e.g. #42 |
| {reason} | Close reason |